Terms of use

About these terms

The website viallo.solutions is run by Viallo s. r. o., Šustekova 3697/49, 851 04 Bratislava – Petržalka, Slovakia, IČO 57 859 043, registered in the Commercial Register of the Municipal Court Bratislava III, Section: Sro, Insert No. 203877/B (“Viallo”, “we”).

These terms apply to anyone who uses the website and the files offered on it (the demo Viallo Club card and our contact card). By using the website you agree to them. Work we do for clients, the beacon plans, and our products Booking Desks and Routava are governed by their own contracts and terms, not by these.

How we handle personal data is described in our privacy policy.

Using the website

The website is free to use. It describes what we do and how to reach us. Its content is general information, not advice and not a binding offer: prices and plans shown are for information, and a contract with us comes into being only by a written order or agreement signed by both sides.

When using the website, please do not:

• use it for anything unlawful;
• try to break into it, disrupt it or overload it, or access it in an automated way that burdens the server;
• test it for security weaknesses without our permission. If you find one, please tell us at hello@viallo.solutions, as our security.txt says.

We may change, pause or stop the website or any part of it at any time, and we do not promise that it is always available or free of errors.

The demo Viallo Club card

The Viallo Club card for Apple Wallet is a demonstration. It shows how a loyalty card can appear on an iPhone’s lock screen near a Viallo beacon. It is free and you may add it, keep it and remove it as you like.

• It is not a membership and not part of any loyalty programme. Its member name, points, tier and store are made up.
• It gives no rewards, points, discounts or other benefits, and its code cannot be redeemed anywhere.
• Adding it creates no obligations for you or for us, and no contract between us.
• Whether and when it appears on the lock screen depends on your iPhone, its settings and Bluetooth, which we do not control. We do not promise that it will appear.
• Please do not present it as a valid card in a shop or anywhere else.

Intellectual property

The website and its content, including texts, design, graphics, images, the demo card, the Viallo name and logo and the names Booking Desks and Routava, belong to Viallo or to those who licensed them to us, and are protected by copyright (the Slovak Copyright Act, No. 185/2015 Coll.) and other laws.

You may view the website, print or save pages and share links to it for your own information or your company’s internal use. Anything beyond that, such as copying substantial parts, changing them or publishing them elsewhere, needs our written permission, unless the law allows it.

Open-source components used on the website, such as the Lenis scrolling library, are used under their own licences. Apple Wallet, Google Wallet, iPhone, LinkedIn and other names belong to their owners.

Links to other websites

The website links to websites run by others. We do not control them and are not responsible for their content or how they handle your data. A link does not mean we endorse everything on that website.

Liability

We take care that the website is accurate, but it may contain mistakes or be out of date. The website and the demo card are provided free of charge and as they are, without promises beyond those the law requires.

To the extent the law allows, we are not liable for damage arising from relying on general information on the website, from the website being unavailable, or from the demo card not appearing or not working.

This does not exclude or limit any liability that cannot be excluded or limited by law, in particular for damage caused intentionally or through gross negligence, or for harm to life or health. If you are a consumer, nothing in these terms limits the rights you have under the mandatory rules of Slovak and European Union consumer law.

Governing law and disputes

These terms and the use of the website are governed by the laws of the Slovak Republic. If you are a consumer living in another EU country, you also keep the protection of the mandatory rules of the law of that country.

Disputes go to the courts of the Slovak Republic, unless mandatory law gives a consumer the right to bring or defend a case in the courts where they live. Before that, please write to us: most things can be settled by a message.

Changes to these terms

We may update these terms, for example when the website changes. The date at the top shows the current version, which applies from the time it is published.

Contact

Questions about these terms go to hello@viallo.solutions, or by post to Viallo s. r. o., Šustekova 3697/49, 851 04 Bratislava – Petržalka, Slovakia.